10 years ago, Tan Chin Moy underwent a major surgery to have her female reproductive system removed. Since then, she has been suffering from various hormonal imbalance symptoms, insomnia, fatigue, restlessness, head pain and neck pain as well as a weird burning sensation in her tongue. She seek medical help from the TCM practitioners as well as Western doctors, even medication did not alleviate the pain; in fact worsening the situation by adding on side effect of urinary problems while on medication.